We are overseeing the start on-site of a façade upgrade and modernisation of five retail units at Campbell’s Meadow Retail Park, on the outskirts of historic King’s Lynn in Norfolk.

Whilst a popular retail destination, the units at Campbell’s Meadow Retail Park were starting to look tired and dated and required bringing up to current market expectations with a positive, modern look to improve the experience of customers at the site. Working with client Kames Capital, our team considered several options to create a new façade design that could be delivered within the client’s cost requirement, as well as responding to the market conditions and fulfilling the existing tenants’ needs.

It was also essential that the retail park remain fully operational and the design conceived to be delivered in such a way as to minimise disruption to existing tenants. Drawing on our extensive experience in the successful delivery and upgrade of retail schemes throughout the UK, we devised a ‘light touch’ solution that will be as unobtrusive as possible and allow tenants to keep trading throughout the works programme.

Our final design proposal changes the out-dated cladding for sleek, modern fire-safe composite panels, which will improve the thermal performance of the units as well as the aesthetics of the terrace as a whole. Bold, rectangular signage features emphasise the entrance to each unit and add visual prominence for the retailers from Hardwick Road.

The retail park refurbishment and modernisation has already created the opportunity to secure a national retailer tenant, their unit façade enhanced to provide a significant amount of additional glazing. It is hoped that the upgrade will continue to attract a more diverse retail mix, which will only increase the overall popularity of Campbell’s Meadow Retail Park.

Tom McNamara, Director, comments: “The retail sector is facing a range of challenges as it looks to bounce back from the impact of the pandemic. At Campbell’s Meadow Retail Park we have provided a cost-effective solution to enhance the user experience and create a safer and more welcoming environment that will help speed up the process of bringing footfall levels back up to normal. We are delighted to be working once more with Havercroft Construction in the delivery of this scheme and securing the long-term commercial viability of Campbell’s Meadow Retail Park.”

The retail park refurbishment starts on-site on the 14th March 2022 with a 28-week programme of works. Be sure to check our website and social media regularly for updates.

We were delighted to see Milton Keynes’ brand new Aldi store open its doors to customers this month, following a ribbon-cutting ceremony with Team GB bronze medalist Chris Langridge. The store’s opening marks the completion of the next phase of a £1.5million reconfiguration and refurbishment of The Place, a popular retail park destination in central Milton Keynes. Designed by our architectural team, the reconfigured scheme creates a balance of units more suitable for the current retail market, whilst improving access to a Starbucks drive-through and making it easier for cars to manoeuvre around the retail park.

Although a popular destination for shoppers, well-documented changes in consumer behaviour and the national retail picture had recently seen three out of the five A1 units at The Place become vacant and the retail terrace itself start to become dated. Appointed by retail park asset manager Quadrant Estates for full Architectural and Principal Designer services, we have reconfigured the scheme to combine three units to create a circa 20,700 sq.ft space, large enough to successfully land Aldi as a new anchor store at the southern end of the scheme, and subdivided another into two circa 4,900 sq.ft units, one to be occupied by American Golf who have relocated from their existing unit.

Explains Tom McNamara, Director: “Even before the current pandemic, bricks and mortar retail had been through a number of significant changes in recent years. Traditional retail park layouts and the size of units need to be challenged, but with often tight budgets it takes extensive retail property experience to consider every aspect whilst taking on board both client and incoming tenant requirements to make a retail park attractive. We are seeing more and more retail terraces with unit sizes that are just wrong for the current market and that don’t match tenants’ needs. At The Place, we’ve combined three units to make a single new anchor store and sub-divided another for smaller retailers who want less floorspace. In doing so, we have created the opportunity for the park to successfully secure a new food retail anchor tenant and attract a more diverse retail mix, which will only increase the popularity of this retail park.”

In addition to improving the layout and unit sizes, we have used simple, but high-quality architectural interventions to give the whole terrace façade, now containing four units, a facelift. The existing blue canopy and shopfront have been removed, whilst professionally recoating the existing cladding panels in white and shades of grey, along with new glazed entrance screens and projecting canopies, has given a strong horizontal emphasis that creates a simple, unobtrusive line tying all the units seamlessly together.

Our redesign has also seen the car park reconfigured to add more spaces closer to the new Aldi unit for the convenience of their shoppers. Pedestrian pathways directly adjacent to the entrance have been extended to accommodate a trolley bay and safe pedestrian passage. Delivery areas behind the terrace have been re-worked to make the logistics easier and quicker for staff. As part of the reconfigured scheme, the drive-through lane of the popular Starbucks pod has been extended to minimise traffic congestion, along with amendments to car parking and planting and signage for the Starbucks unit itself.

“Ease of use is not always talked about in design terms, perhaps because it doesn’t always have quite the same ‘wow factor’ – but we know that getting the infrastructure right and making it easy to move around the retail park is vital for both tenants, their customers and the long-term viability of a scheme” explains Tom. “We are delighted to see work completed on this next phase of The Place and, with Aldi now opening its doors in our reconfigured space, the scheme is sure to remain a popular retail destination into the future.”

The Government’s Building Better, Building Beautiful Commission’s interim report grabbed headlines recently with its call for retail parks and large supermarkets to be redeveloped into mixed-use communities. A month earlier, LDC data suggested vacancy rates across UK retail parks had risen sharply between the first half of 2018 and the end of the first quarter of this year. Reading all of this, one might conclude that the time of the retail park is nigh.

Dig deeper beneath the headlines, however, and it seems the death of the retail park has been greatly exaggerated. The LDC data, for instance, also reveals that some brands are actually starting to increase their retail park presence. Our own experience, having recently completed four new build retail park projects and with a number of new sites at planning and pre-planning stages, also suggests that the death of the retail park has been greatly exaggerated. We have also been appointed to several retail park facelifts where landlords are looking to improve and enhance their assets, preferring to retain and attract retail tenants rather than repurpose for alternative use.

Of course there may well be a compelling case for change of use in London and other major cities where demand for housing and residential values are at their highest, but change of use may not suit all landlords. For some, the prospect of getting a retailer in on a long lease may still be more attractive than redevelopment.

We recently met with a landlord client just outside central London, whose 1980s-era one-storey retail park was located in an area surrounded by multi-storey, mixed-use redevelopment. The client had fully planned on going down the same route with their site, but an analysis of the costs and a recent dip in the London resi market suggested that a comprehensive refurbishment and re-let to existing tenants would produce more of a return over five to ten years than an enormous multi-million-pound mixed-use development. So it’s clearly not always the case that one size fits all.

Retail park landlords do need to be mindful, however, that in areas of oversupply there will inevitably be winners and losers. As the retail park reinvents itself to suit the 21st century requirements of both tenant and customer, owners of outdated or inadequate retail park assets risk being left behind and losing tenants to better designed, competing sites.

The good news for landlords is that there are plenty of clever solutions that can deliver an impactful uplift, even within the financial constraints they find themselves under. However, there are often challenges above and beyond budget, particularly in relation to third party and tenant agreements. Our experience tells us that landlords often seriously underestimate the time it will take to negotiate with existing tenants. Early engagement is essential; otherwise potentially great schemes cannot be successfully delivered and can often result in schemes with ‘holes’ where tenant and landlord have failed to reach agreement.

Part of our role as architects is trying to help the landlord with those discussions and selling the benefits to tenants. But what are the essential ingredients for a successful 21st century retail park?

Firstly, the out-of-town retail model is becoming more experiential. For retail parks to truly distinguish themselves as a destination, this might mean landlords considering a greater integration of asset classes to emulate successful town centres and increase dwell time – coffee, food, playgrounds and crèches, gyms and climbing walls, flexible space for pop-up parks and pop-up food are all elements that now distinguish a quality retail park. We are also seeing an increase in interest in double-sided shopping, where the retail element of the park is completely pedestrianised and devoid of cars.

Parks that focus on creating a high-quality environment within their public realm are also likely to prove an attractive prospect. Unattractive public realm merely becomes a route from A to B or best avoided entirely. Well-conceived and attractive public realm, on the other hand, will encourage people to use the space, prompt lingering presence, resulting in better sales, client satisfaction and repeat business.

Landlords may also need to consider providing alternative travel choices for both tenants and customers whilst also futureproofing for electric cars by including charging points.

All of these measures clearly involve thinking about the bigger picture and serious investment, not merely replacing the glazing and re-painting the cladding. However, we believe that there are still plenty of long-term opportunities for those landlords with well-located sites to create viable and popular retail park destinations with the ability to retain existing and attract new tenants.

This is an extended version of an article that first appeared in Property Week on the 27th September 2019.

Tom McNamara | Director

Further reading:
Retail park facelifts can be a profitable alternative to complete redevelopment | Dave Frost | September 2019
Cover image | A modernisation of the retail terrace at Valley Retail & Leisure Park | Urban Edge Architecture
The Interim Report of the Building Better, Building Beautiful Commission | UK Gov | July 2019
Retail & Leisure Market Analysis H1 2019 | LDC | September 2019

Recent years have proved challenging for the retail sector, but at Urban Edge we firmly believe that change brings opportunity and find ourselves called upon to provide innovative solutions for our retail property clients. We have also seen our influence growing in the sector, with our retail experts invited to share their in-depth knowledge within a number of influential forums and journals.

Earlier this year, the Parliamentary Review editorial committee identified Urban Edge as an outstanding leader in its field and Director Russell Gay was invited by former Conservative Communities Secretary Lord Pickles to contribute to the Review’s 2019 edition. The Parliamentary Review is an esteemed annual journal that shares best practice amongst policy makers and business leaders.

Russell took the opportunity to highlight the continuing plight of the UK’s high streets and how, as the crisis has grown, our skills have become much sought after by developers and property owners looking to repurpose retail assets.

Writing in the Parliamentary Review, Russell says: “We have been urging retail property owners to forward plan to minimise the possible impact on their assets as much as possible. At Urban Edge we believe there are still plenty of opportunities for physical retail to prosper – it’s just a case of landlords thinking differently about the spaces they own, especially the opportunities to be had in converting or redeveloping existing assets into alternative uses.”

We have been working with forward-thinking owners and developers to adapt their existing assets for a good number of years, using our experience and good technical know-how to make the appropriate decisions for each scheme. A good example can be seen at Highcross in Leicester where, following the closure of the House of Fraser store in July 2017, we worked with Hammerson to develop proposals for the sub-division and remodelling of the vacated four-storey retail unit, reactivating high street façades and creating new revenue streams for the client from areas of the building considered to be ‘dead space’.

Our experience on this and other such projects, has now led us to examine similar schemes for clients and look at repurposing existing units for other complementary uses such as offices, hotels or even retirement housing.

Of course, we also understand that change of use may not suit all landlords. For some, the prospect of getting a retailer in on a long lease may still be more attractive than redevelopment. This is particularly true for ‘out-of-town’ retail, a sector that continues to prove resilient despite the changes impacting the high street – however retail park landlords need to act early to reap the benefits from well-located sites.

Writing in the September 27th issue of Property Week, Urban Edge Director Tom McNamara said: “Retail park landlords do need to be mindful that most major towns now have an oversupply and there will inevitably be winners and losers. As the retail park reinvents itself to suit the 21st century requirements of both tenant and customer, owners of outdated or inadequate retail park assets risk being left behind and losing tenants to better designed, competing sites.”

“Landlords need to think about the bigger picture and serious investment, not merely replacing the glazing and re-painting the cladding. For retail parks to truly distinguish themselves as a destination, this might mean landlords considering a greater integration of asset classes to emulate successful town centres and increase dwell time – coffee, food, playgrounds and crèches, gyms and climbing walls, flexible space for pop-up parks and pop-up food are all elements that can now distinguish a quality retail park.”

Russell has now been invited to attend a high-level event at the House of Commons in late October where he will be raising some of these issues with parliamentarians, policymakers and other senior business leaders.

You can read Russell’s full Parliamentary Review article by clicking here.

Further reading:
A brighter future for retail parks | Tom McNamara | October 2019
Retail park facelifts can be a profitable alternative to complete redevelopment | Dave Frost | September 2019

Senior Associate Director Dave Frost will be speaking at this year’s Accessible Retail Conference, the trade body which represents the property interests of the retail warehouse and retail park sector of the retail industry. Held at the Royal Institution of Great Britain in central London on the 10th October, and attended by some of the key influencers and decision makers in the sector, the theme of this year’s conference is Sustainable Partnerships.

Dave, who takes to the stage at 10.30am, will be discussing how we delivered Nando’s ‘next generation’ restaurant at Cambridge Retail Park – the chain’s most sustainable restaurant ever. Utilising ‘One Planet Living’ principles, the restaurant was designed to be extremely energy efficient, generate its own electricity and use waste heat from cooking for space heating. Material specification prioritised low-impact elements, fittings and furniture.

“Nando’s wanted to implement new sustainability principles and we produced a design that integrated this philosophy while complementing the existing retail park environment where the restaurant is located,” says Dave. “It presented an opportunity for us to build a restaurant using clean and sustainable materials, better design processes that reduced carbon impact and with technologies to operate the restaurant more efficiently. This pioneering development was an incredible journey for both Nando’s and Urban Edge and I look forward to recounting that journey and the learnings that came out of it with the Conference audience.”

Further details on this year’s Accessible Retail Conference can be found here.

The death of the retail park has been greatly exaggerated. In this two part article, Senior Associate Director, Dave Frost looks at why and how relatively straightforward retail park facelifts can be a profitable alternative to complete redevelopment.  

The news on the future of retail parks is mixed. Although recent LDC data suggested vacancy rates across UK retail parks had risen sharply between the first half of 2018 and the end of the first quarter of this year, the report also revealed that some brands are actually starting to increase their retail park presence. Our own experience supports this, and suggests that retailers such as Lidl, Aldi, Home Bargains, Food Warehouse, JD Sports and B&M are continuing to expand out of town.

In addition, the BRC/Springboard monitor covering the four weeks 30 June – 27 July 2019 indicated that retail parks are bucking the trends in non-online shopping. As high street footfall declined by 2.7% and shopping centres by 3.1%, retail park footfall increased by 1.2%.

So with this mixed picture, what is the future for retail parks in the UK and is a beautifully designed refurbishment, bringing in a wider range of retail outlets, adding leisure options and generally trying to persuade families to linger, the key to success?

Enhancing the offer

Certainly, refurbishment is a valid option, with landlords looking to improve and enhance their assets, preferring to retain and attract tenants, rather than repurpose for alternative use. Over the last 18 months we have completed four new build retail park projects, but in the same period we have also completed several successful retail park facelifts. Our focus is to improve the commercial viability and sustainability of the development by creating renewed appeal and interest in the shopping park.

Diane Wehrle, Springboard Marketing and Insights Director, is quoted as saying “Consumer demand is ever more polarised between convenience and experience, and the stronger performance of out of town destinations reflects the fact that retail parks are successfully bridging the convenience-experience gap.”

Simply put, the landlord who has the best asset in terms of how it looks, how it operates, the size, the quality of the public realm, the quality of the car park etc will be the top one or two that will survive.

Much of the current retail park stock is first generation, 1980s built assets, which are looking tired, out-of-date and do not respond to current demands. In order to survive and prosper, a comprehensive refurbishment has to deliver facilities demanded by the changing trends in retail park usage.

Although it’s tempting to start with the aesthetic of the park, one of the key factors in a retail park’s success is the choice it offers to the shopper. The change from ‘big box’ only shops such as DIY or furniture, to a mix of large and smaller units has imposed the need for the unit sizes to be equally flexible. Many historic units are now generally too large, and too deep at around 45/50m. Current requirements are generally for smaller units from 1,500 sq.ft to 7,500 sq.ft. Our design at the popular Retail World near Gateshead included five new retail units, ranging from 2,200 sq.ft to 2,700 sq.ft and are now let to retailers such as Card Factory, O2, Bells Fish & Chips and Costa, plus a planned KFC.

Stay a while

Part of the changing aim of retail parks is to increase the feted ‘dwell-time’ by offering a range of activities to encourage the public to go beyond the commando-style ‘get in, get item and get out again’ mentality. In most cases, landlords look to make their park more shopper or family friendly, partly through improved public realm and partly by the range of its shops. In addition to improving the spaces around the more usual food and beverage units, we are currently putting forward designs that include more leisure activities such as playgrounds and climbing walls. The idea is both to keep adult and child happy and entertained and breaking up a longer shopping trip into manageable parts.

Creative use of the external public spaces can add to the feeling of safety, encouraging visitors to take their time. Simple additions such as integral timber benches in concrete planters, can provide places to rest when moving along the terrace. More involved design, such as at Retail World, use low level planting, ‘rain gardens’ and trees to create a haven, separate and partially screened from the traffic.

Many of our designs, for example the Monks Cross Shopping Park in York, are also now including open, flexible spaces to house occasional events such as farmers’ markets or Christmas Fairs. Some of our current designs contain space to group ‘pop-ups’, short term leases on ‘pod’ or pop-up units that allow park owners to maximise their income. Pulling these together in an allocated space makes them a coherent element within the park design and avoids the feeling of disorder that comes if they are scattered across the space.

Getting in

The attractiveness of a retail park depends not only on its shops and facilities, but also on how it operates. Shoppers faced with long traffic queues or difficulty in parking will easily move to another park, further away but less hassle once they get there. Landlords can look at acquiring additional land, where possible, not only to add more floor space, but primarily to provide additional access routes and improve circulation. The easing of the traffic flow can substantially improve the attractiveness of the park, supporting tenants and improving its commercial viability.

Ample car parking does create its own problems. At parks which can house thousands of cars, it’s important – harking back to the idea of user friendliness – to avoid shoppers being faced with an enormous sea of metal. At Team Valley the distances within the retail park are quite vast in pedestrian terms, so we introduced units in centre of the car park to break up the vista and create a pedestrian friendly safe zone, a ‘respite island’ that reduced the perceived distances and added interest and variety in the public sight line.

Access to car parking at a retail park has always been vital, but in recent years the growth of sustainable transportation has become an increasingly important element. Although ample car parking is still a must have, accessibility via public transport and facilities for alternatives such as secure bicycle racks and electric charging points have become the norm.

In the second part of this article, Dave will consider what makes a good design and how it can have a direct impact on the tenants’ bottom lines.

Dave Frost | Senior Associate Director

The opening of several major stores and food and beverage outlets at Clock Tower Retail Park in Chelmsford, including Aldi, Furniture Village, DFS, Tapi and Costa, marked a significant moment in the life of a site once occupied by the Britvic soft drinks factory. When the Marks & Spencer Foodhall officially opened there in November 2017, the local press were on-hand to report how ‘customers streamed through the doors after a year of hard work to bring the disused site, off Westway, back to life.’

Just over 18 months on from that opening, we returned to Clock Tower Retail Park to see how our design for the scheme was performing and gather some opinion from the current tenants.

We were originally asked to develop proposals for this brand new retail park at Westway, Chelmsford for our client Abrdn and Exton Estates. The location for the park proved to be very interesting, sitting as it did on the site of the former Britvic soft drinks factory. Opened in 1955, the factory had been a huge employer in Chelmsford and at its height was bottling 13 million soft drinks a year. It was therefore important that the design acknowledged the site’s history.

A decision was made to replicate the factory’s iconic clock tower that had been a popular local landmark on the city skyline and from which the retail park now takes its name. The new tower features unique lighting designed to mimic the bubbles in a fizzy drink; they are illuminated and rise up the tower on the hour. Looking at it now, it’s immensely gratifying to see how the new clock tower has become as iconic as the original and, importantly, how it acts as a beacon for the retail park itself.

It’s equally satisfying to see that the crisp contemporary retail architecture featuring a simple and refined pallet of materials including glass, brick and dark metal cladding, is performing well. It’s interesting also to reflect on how the design has proved to be highly on-trend – for instance some elements of the façade incorporated design features which are currently very in vogue, such as the unique signature laser-cut signage cube to the M&S unit which incorporates an organic perforated design and bookends the retail terrace. It looks great day and night and we’re now installing a similar system on a façade enhancement scheme in York.

Likewise, it’s pleasing to see how our choice of cladding for the Costa unit at the front of the park picks up on the current trend for brassy tones. In seeking an alternative to cor-ten steel, we found a similar product with brassy-orangey tones – not only did this turn out be a lot more cost effective but it’s also proving to require a lot less maintenance as well. Looking at how this has performed in Chelmsford, we’re now proposing to use it elsewhere.

More importantly for us, however, is seeing and hearing that that the park is trading well and tenants are happy. Speaking to the store managers, the overwhelming impression we get is that the car park is always very busy, even during the daytime, and that the stores are trading well in comparison with other nearby facilities. Tenants attributed this success to the great visibility of the stores from the main highway approach and from the car park areas.

The clock tower helps, of course, because it clearly advertises the retail park. However, the park is also an ‘L-shaped’ format and we designed it so that every unit faces the road. In all of our retail park projects we try to get the signage as tall as possible so that it’s visible – admittedly, this is not always the preference for the planners, but at Clock Tower Retail Park we were able to project the parapet line, not only to break down the mass, but also allowing us to push up the signage and giving it more prominence from the road. From the tenant feedback, this decision is paying dividends and clearly works well for trading.

Of course there are always things that, on reflection, one might do differently, for instance wider paving or the inclusion of more amenities and events spaces, but overall Clock Tower Retail Park has turned out to be a very successful project, bringing big-name brands and employment to the local area.

Arguably, most major towns in the UK now have an overcapacity of retail parks and, in the current retail climate, only the very best will survive. In carefully considering its design to ensure quality and endurable finishes, well-conceived high-quality public realm and a greater visibility than all the other retail parks in the area, Clock Tower Retail Park was able to attract anchor tenants Aldi at one end and M&S at the other, alongside Furniture Village, DFS and Tapi Carpets amongst others. That fact alone is a statement, proving that it is the best park in the area and, from the perspective of both a design and tenant mix, guarantees it a successful future.

You can read more about this project in our portfolio.

It seems that not a week goes by without news of another casualty on the UK High Street. The perfect storm of high business rates, lack of consumer confidence and the exponential growth of eCommerce has this year already seen the likes of Toys R Us and House of Fraser fall into administration, whilst Marks & Spencer, Mothercare and Debenhams have all announced significant programmes of store closures. The Chancellor’s recently announced reforms to business rates may offer some relief to smaller retailers, but for large High Street retail chains the changes offer little additional comfort.

The risk of further High Street failures and more retailers entering into CVAs poses a serious threat to retail property owners – a threat starkly illustrated in October this year when the Nicholson Shopping Centre in Maidenhead went into receivership. According to retail analyst Nelson Blackley, from the National Retail Research Knowledge Exchange Centre, more than 200 shopping centres across the UK are now in danger of falling into administration as major anchor stores decline. Blackley points to the unexpected collapse of BHS two years ago, catching landlords off-guard and leaving large, empty units in around 200 shopping centres, with more than half of those empty units still not yet filled.

In this climate of declining rental income, falling values and potential store closures, retail property owners need to urgently forward plan to minimise the possible impact on their assets as much as possible. Despite the negative headlines, there are still plenty of opportunities for physical retail to prosper – it’s just a case of landlords thinking differently about the spaces they own. As more retailers seek to reduce the space they occupy and the rents they pay, carving up large retail floorplates into smaller, more flexible units is an immediate option for landlords looking to fill vacant space.

However, there are also opportunities to be had in converting or redeveloping existing assets into alternative uses. In fact, evidence seems to suggest that mixed-use schemes will not only add value to landlords’ assets, but could also be the key to town centre salvation. According to recommendations in the Grimsey Review 2 earlier this year, town centres could be reinvigorated by placing less focus on retail to underpin the High Street and instead focusing on alternatives such as housing, leisure, entertainment, education and commercial office space.

For landlords looking to adapt their assets for alternative uses there are, of course, many hurdles to be overcome – not least of which is the fact that many existing shopping centres, retail parks or town centre high streets weren’t conceived with future flexibility in mind. When department stores were designed 30 or 40 years ago, for instance, little thought was given to their future adaptability, as it was probably believed that the like of House of Fraser or British Homes Stores would be there forever. Architects looking to remodel these assets into something fit for modern purpose are faced with a number of challenges: department stores are often self-contained units with footprints and orientations that do not lend themselves to easy reconfiguration; they often have deep footprints with small frontages limiting the opportunities for sub-division into sensible units; large inactive façades create dead areas within a town centre or shopping centre context and they are often well integrated into town centres or shopping centres meaning reconfiguration can impact on other essential infrastructure.

Whilst challenging, none of these issues are insurmountable; it just takes experience and good technical know-how to make the appropriate decisions for each individual scheme, balancing tenant needs against costs to landlords. At Urban Edge, we have been working with forward-thinking owners and developers to adapt their existing assets for a good number of years. A good example of ‘repurposing the High Street’ can be seen at Highcross in Leicester where, following the closure of the House of Fraser store in July 2017, we worked with Hammerson to develop proposals for the sub-division and remodelling of the vacated four-storey retail unit.

Our scheme has reconfigured the existing floor space into a mix of retail, leisure and food and drink units. Internally a new large-format retail unit was created for existing centre occupier Zara to relocate into, whilst lower ground floorspace was used to increase JD Sports’ existing unit to just over double its size. Meanwhile, new outward-looking food and drink units reactivate the Shires Lane and High Street façades.

A great example of how lateral thinking can maximise a client’s asset can be seen on the upper floor of the building. This was initially considered to be ‘dead space’ as there was no retail tenant demand for this floorspace, it lacked connectivity to the mall for leisure use, and was deemed unsuitable for office or hotel use due to its deep floorplates. It was, however, connected to the existing car park and our recommendation was to extend the car park into it, immediately adding value for the client who will be shortly benefiting from the additional income from those parking spaces, particularly during the busy periods.

Our design for Highcross also strengthens the link between the centre’s busy St Peter’s Square and Leicester’s High Street, with users drawn between the two by the architecture and activity created by new offers. The new façade units take references from the centre’s existing architecture and materials, maximising visibility into the shopfronts.

Our experience on this and other such projects, has now led us to examine similar schemes for clients and look at repurposing existing units for other complementary uses such as offices or hotels. In some instances, we are also exploring air rights developments, building on top of existing assets such as department stores or car parks to accommodate offices or residential. We are also working with clients and local authority planners to change policy and help promote the future of high streets and shopping centres.

It is clear that recent years have seen a revolution in the way that we shop – and those changes will continue to impact the retail property sector for the foreseeable future. Given the pace of change and the threats posed to retail centres by CVAs and major store closures, quick decisions are now required by landlords on how best to re-purpose their assets and design in future flexibility to weather the choppy waters of the retail environment. Our experience working with forward-planning and open-thinking clients tells us that the threats posed can be mitigated and, importantly, new opportunities can be created. Cause, we think, for great optimism.

Darren Hodgson | Associate Director

We have recently been commissioned to develop proposals at Glencairn Retail Park, Kilmarnock for an additional 75,000 sq.ft of retail floor space adjacent to the existing retail terrace (phase II) incorporating a number of new retail units, together with pod units and a drive-through unit at the main entrance of the site (phase III).

We have been specifically instructed by the client to maximise the potential lettable area and enhance the parking, landscaping and public realm to deliver a ‘destination’ scheme. Careful consideration has been given to ensuring both existing and proposed developments continue the same visual appearance in terms of façades/entrances and maintain continuity of trade to tenants whilst works are underway.

Following the demise of Woolworths this 85,000 sq.ft unit, located directly opposite Birmingham City Football Club, was vacated in January 2009. Following our instruction we gained planning approval for sub-division into seven smaller units in early May. An internalised undercover service area at the rear was provided to allow the units to be serviced away from the main public highway – a condition critical to the Local Planning Authority.

The building was given a complete facelift with new entrance feature canopies to highlight the unit entrances and new totem towers to give the park an increased street presence. Several national High Street retailers now trade from this new shopping park environment.

We were appointed by Orchard Street Investment Management to look at various asset management opportunities at St Anns Shopping Centre. St Anns is located opposite Harrow on the Hill station and is home to over 40 High Street brands including H&M, Primark, M&S, Schuh and Tiger along with a dedicated food court on the first floor, and is within easy reach of bus and train connections from central London. The shopping centre also boasts secure parking for over 900 vehicles.

These opportunities included reconfiguring and maximising the internal space in a large retail unit on behalf of H&M, who opened for business in November 2012. We have also looked at a number of proposals to improve the entrances, signage, toilet facilities and the flooring throughout the mall with many of these initiatives still ongoing.

Acting on behalf of LaSalle Investment Management we are heavily involved in ongoing asset management initiatives at this highly visible retail park located on Tritton Road, approximately two miles from Lincoln city centre. Together with the agents we are also exploring refurbishment options for new entrances and façade treatments as well as a potential reconfiguration of the Currys unit.

We have also recently delivered the sub-division of the former Comet unit into two smaller units for Homesense (12,000 sq.ft) and Oak Furniture Land (8,000 sq.ft). These units were opened in August 2014 and are both trading successfully.

Universities Superannuation Scheme acquired this very successful 150,000 sq.ft retail park which lies directly adjacent the A10 in Enfield, North London. We were appointed to pursue various short, mid and long term asset management strategies they have for the park.

The first tranche of works involved the extension and sub-division of an existing retail unit including over cladding and introduction of a new entrance feature.

The second phase of work focused on the remodelling of the remaining retail terrace, upgrading the existing unit façades and rolling out new signage features and cladding principles as introduced in phase I to introduce consistency and identity throughout the park.

Finally, we were instructed to deliver a pod unit, situated to the south of the main retail terrace, comprising accommodation for three retailers. The scheme received planning approval in October 2013 and the units were handed over late 2014.

The Croft Retail and Leisure Park is conveniently located on the Wirral peninsula, just off the A41 New Chester Road, Bromborough, four miles south of Birkenhead town centre. This 450,000 sq.ft retail and leisure park is a hugely popular destination for local shoppers.

We have been involved in the long term strategic asset management and development of the park for a number of years, delivering a wide range of remodelling projects across the development. Ongoing works currently include:

• Strip units G/H and J back to the external shell (including all existing fixtures and fittings), recladding of the front elevation and all associated shopfront works
• Development of proposals for land to the south of the retail park. Current plans include four new retail units totalling approximately 55,000 sq.ft, two new pod units and parking provision for 300 vehicles